cxpartners

When you shouldn’t listen to your users

Giles Colborne — Fri, 12 Mar 2010 17:02:48 +0000

Beware of listening to your most opinionated, vociferous users. As these quotes show, they can be badly wrong.

Email newsletter design guidelines

Chui Chui Tan — Fri, 05 Mar 2010 10:40:16 +0000

Chui Chui shares tips and guidelines that you can use when designing, creating and sending email newsletters to your customers.

Adding an extra dimension to UX with eyetracking

Joe Leech — Fri, 26 Feb 2010 15:06:23 +0000

Eyetracking is a useful tool in understanding, measuring and defining the user experience. Joe talks about why it's great.

How to create secure and memorable passwords

Richard Caddick — Fri, 19 Feb 2010 12:57:29 +0000

Tips on how to create a secure password that you will remember.

Designs that impress the Board

Giles Colborne — Tue, 02 Feb 2010 13:27:07 +0000

Giles looks at how some pages on your site can be improved to generate massive increases in conversions, and win you kudos with your board of directors.

10 ways you can use photos to influence the user experience

James Chudley — Fri, 29 Jan 2010 10:50:15 +0000

Photos can have a fundamental effect upon the user experience but as UX designers we generally ignore them. In this article James Chudley, our resident photographer, shares ten ways that you can use photos to enhance the user experience as well as suggesting a new way to annotate photographs in your wireframes and prototypes.

Five tips to improve your user interface design

Richard Caddick — Thu, 14 Jan 2010 11:39:10 +0000

Five top tips to improve user interface design at an early stage of project development.

Using ethnography to improve user experience

Bonny Colville-Hyde — Wed, 04 Nov 2009 14:56:28 +0000

Ethnography is a research method that can be used to find out how to make your brand more appealing to your customers. In this blog Bonny looks at how cxpartners use ethnography to provide insights in to customer journeys.

Usability Open Day – 12th November

Fiz Yazdi — Tue, 27 Oct 2009 15:48:39 +0000

cxpartners open their doors to celebrate World Usability Day. We're offering free advice and support for any project that could be more user-focused. Drop in for an informal chat with some of the leading consultants in the South West.

Qualitative research part 1: A primer

Walt Buchan — Wed, 14 Oct 2009 10:53:13 +0000

A primer that introduces the foundations of qualitative research, reliability and validity. In part two we look at the threats to reliability and validity and how we deal with them during user experience fieldwork, in depth interviews (IDIs) and usability testing.